APT’s comprehensive organizational survey services allow our clients to receive actionable, timely input from employees on an array of organizational issues. We provide support in all facets of the survey program, including: survey design; communication planning; Web-based and paper-and-pencil survey administration; electronic and paper results reporting, interpretation and analysis; and innovative action planning. Whether you are interested in assessing your company’s overall climate for level of engagement (engagement surveys), the perceptions of internal customers (internal customer satisfaction surveys), the perceptions of employees who have recently left the organization (exit surveys), or other targeted assessments (diversity/inclusion, safety/loss prevention, quality), our SurveyMetrics® technology makes survey administration and reporting efficient, convenient and cost effective.

In addition, APT’s experienced consultants and research staff can link your employees’ perceptions of the organization to important business outcomes (linkage analysis).

We help our clients understand how employees’ perceptions and attitudes impact resulting behaviors, which ultimately impact important business outcomes such as quality, customer satisfaction and loyalty, and financial performance. Our approach to organizational surveys provides powerful information for strategically addressing barriers to achieving performance goals, and provides the metrics for tracking the impact of improvement efforts.