In many organizations today, the evaluation of training effectiveness and impact is an afterthought. Yet, research has shown that demonstrating training's effects on the business is critical to creating the willingness to invest in a training effort. Learning departments typically spend money on training-related activities versus what their internal clients most value. ChangeMetrics addresses this gap in perspectives.

This award-winning tool follows a six-step approach to measure the effectiveness of training and bottom-line impact on the organization. This approach relies on assessment of behavior change at key points before and after the training intervention.

The value of the ChangeMetrics process is in showing exactly how the training has impacted trainees and changed critical skills and behaviors over time, and ultimately impacted the organization’s bottom line. ChangeMetrics presents this data in a meaningful and powerful way through a series of reports that are produced at key points during the process. These reports enable organizations to view change over time at both a high-level as well as a more detailed level.